Support

Need help with Money Cells? Start with the answers below, or email us. We usually reply within 2 business days.

Frequently asked questions

What age is Money Cells for?

Kids ages 6–12. Younger kids enjoy watching cells grow. Older kids get more from goals, Flash Deals and the quiz.

Are the cells real money?

No. Cells are a way to see how saved money grows. Some families like to match the in-game value with real pocket money. It's up to you.

How do I add another child?

Open the Parent Dashboard with your PIN and add a kid profile. Each child gets their own colony and stats.

I forgot my parent PIN.

Sign out and sign back in with your parent email and password, then set a new PIN. If you're still stuck, email us from your account email.

What happens when a colony reaches 50 cells?

It graduates! The colony moves to the Colony Museum and a new one starts with 3 bonus cells.

Is Cellie safe for kids?

Cellie is instructed to give short, kind, age-appropriate answers about money and science. Like any AI, it can make mistakes, so we suggest parents try it with their kids first.

Why does the camera feature need permission?

The “worth it?” feature analyzes a photo of an item your child wants. Photos are used only for that answer and aren't saved. You can turn off camera access in iOS Settings.

How do I delete my account and data?

Open the Parent Dashboard and tap “Delete account & all data”. See our Privacy Policy for details.

Report a bug

Use Feedback inside the app, or email us with your device model, iOS version and what happened. Screenshots help a lot!